Audit Management
Effectively managing audits is essential to any quality management program. Good audit management helps to proactively ensure quality by measuring and improving processes, procedures, and marketed services and products. In addition, supplied products and services can be audited to ensure quality adherence throughout the entire value chain. Early detection and prevention through audit activities is the key to lowering product defects, thereby resulting in higher customer satisfaction.
Companies complying with FDA, ISO 9001, ISO 14001, OHSAS 18001, ISO 19011 and other regulatory requirements must perform regular audits to reduce the risk of nonconformances, to improve quality and to ensure compliance. The eQCM Audit™ module will help companies attain sustainable compliance by automating, streamlining, and effectively managing the audit process.
eQCM Audit™ is suitable for management and control of a wide variety of audit processes. The flexibility inherent in the design of eQCM Audit™ enables companies to perform quality audits (system audits, process audits, product audits and supplier audits), environmental audits, security audits (site security, function security and data security), or industrial safety audits. It allows companies to plan and execute audit activities, determine schedule conflicts of auditors, record findings and conduct appropriate follow-up actions, and track trends based on audit results. eQCM Audit™ utilizes the Amadeus’ workflow designer, enabling you to configure audit processes and associated forms.
Business Applications
- Internal Audits
- External Audits
- Supplier Audits
- Equipment and facility inspections
- Health & Safety Audits
- Environmental Audits
eQCM Audit™ Value Proposition
- Effectively Collaborate with Audit Teams and Qualified Participants
- Improves control over your business and focuses resources on the most important risks and issues
- Improves observations follow-up and actions arising from the audit
- Allows the division of an audit into several manageable parts by different auditors
- Accelerates the creation of an audit report generated automatically
- Gives a global vision by planning and viewing several audits in an audit program
- Allows the creation of customizable questionnaires that can be saved in a questionnaire library.
- Capability to plan audits in advance and see if any auditor’s have a schedule conflict.
- Capability to confirm the availability of auditors, observers, or auditees prior for the audit.
- Ad-hoc or planned audits support.
- Capability to assign multiple audit tasks to different auditors or assign a task to a group of auditors.
- Capability to copy an existing audit to initiate a new audit.
- Capablity to audit internal equipment, documents, products, services, departments, as well as supplier products.
- Ability to start and link nonconformances or actions to the audit or to an audit finding.
- Capability to attach pictures or documents to an audit finding, link it to the source problem, and categorize for business intelligence purposes.
- Robust security, configurable by user or group of users for each audit
- Easy development, without programming knowledge, of a configurable form for each step of the audit management process
- Integration with all audit support modules such as: equipment, organizational chart, employee, supplier, site, product, client, etc.
- Capability to create configurable questionnaires and save them into a library.
Report. Analyze. Monitor.
The eQCM Compliance Intelligence module empowers users to make more informed decisions by providing timely, relevant, and accurate answers to their business questions. The eQCM® Compliance Intelligence offers easy-to-configure dashboards and reports to facilitate compliance monitoring and reporting against all key compliance performance indicators (+)
